Privacy Policy

The website autokeys.lv is committed to protecting and respecting your privacy. We take all necessary measures to protect personal data and prevent unauthorized use. This privacy policy is drafted in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, GDPR).

1. Personal Data

Personal data means any information relating to an identified or identifiable natural person, such as name, address, phone number, email, IP address, order and payment information.

2. Purpose of Processing Personal Data

• Customer identification in the autokeys.lv online store
• Providing services: order processing, fulfillment, and delivery
• Handling returns and claims
• Issuing invoices and maintaining accounting records
• Communication regarding order-related matters
• Informing about products, services, and offers — only with your consent

We process only the data necessary for the above purposes and retain them for the period required by law or business needs.

3. Transfer of Personal Data to Third Parties

• Courier and delivery services — to fulfill orders
• Banks and payment systems — for payment processing
• Accountants and legal consultants — to meet tax and legal obligations

We do not share data with third parties for marketing purposes.

4. Your Rights Regarding Personal Data

• Access information about the purposes, legal basis, and duration of data processing
• Review your personal data that we hold
• Request correction of inaccurate or outdated data
• Request deletion ('right to be forgotten') if there is no legal reason to retain the data
• Restrict processing or object to it
• Withdraw previously given consent to data processing
• Submit a complaint to the Datu valsts inspekcija (Data State Inspectorate of Latvia)

5. Changes to the Privacy Policy

We may update this policy from time to time to comply with current legal requirements or improve data protection procedures. The latest version is always available on autokeys.lv.