Customer Information

1. About Us

Since 2000, we have been selling car keys, accessories, control modules, and electronic components.
We also operate a workshop for car keys, SRS module restoration, and other control unit repairs.
We supply goods to the European Union market from long-term trusted partners.

2. How to choose the right customer group

“Customer”

• If you are a private person from Latvia – prices are shown with VAT (21%)
• If you are a legal entity from Latvia – prices are shown with VAT (21%)
• If you are a private person from the EU – prices are shown with VAT (21%)
• If you are a legal entity from the EU without a VAT number – prices are shown with VAT (21%)

You can place orders immediately after registration or as a guest without registration.

“B2B EU”

• Only for legal entities from the EU with a valid VAT number (except Latvia).
• If you have a valid EU VAT number – prices are shown without VAT (0%).

Ordering is possible only after registration, VAT number verification, and account approval.

3. How to find the right product

• Use the filter: Make → Model → Year — you'll see all available items for the selected car.
• Browse the relevant product category.
• Use the search function on the website.

4. How to place an order

• Find the product and add it to the cart.
• Go to the cart and click “Checkout”.
• Enter your details, choose shipping and payment method.
• Confirm the order.

5. Shipping methods

• Latvia — Latvijas Pasts parcel terminals (delivery next day or within two days)
• Lithuania and Estonia — via UNISEND partner parcel terminals (delivery in 2–3 business days)
• EU countries — Latvijas Pasts (Express Pasts), price and delivery time depend on country and weight

Tracking number will be sent by email.

6. Shipping and processing times

All products available for ordering on the website are in stock.

Orders are shipped the same day after payment is received during business hours.

7. Payment methods

• Online payment by credit/debit card
• Bank transfer (SEPA)
• PayPal